e-Records 2025: What Government Information Teams Are Prioritizing Now
Access Sciences Workshop Recap: AI, But Make It Useful
Presented by:
- Ashley Brassette, Director of Technology Capabilities
- Tina Gibeson, Director of Consulting Services
In a field where AI is often discussed abstractly, this session brought structure and clarity to the challenge of defining meaningful AI use cases. Attendees worked through real-world examples and a guided framework designed to help agencies:
- Evaluate potential AI initiatives for their scope, overall viability, and alignment with their strategic goals.
- Transform promising ideas into well-defined use cases with executable implementation plans.
- Identify risks faced by the organization, like gaps in AI readiness.
- Define the possibilities of AI that drive ongoing value.
The result: a practical method for moving AI conversations beyond hype toward value-driven decision-making.
Access Sciences Workshop Recap: AI, But Make It Useful
Presented by:
- Ashley Brassette, Director of Technology Capabilities
- Tina Gibeson, Director of Consulting Services
In a field where AI is often discussed abstractly, this session brought structure and clarity to the challenge of defining meaningful AI use cases. Attendees worked through real-world examples and a guided framework designed to help agencies:
- Evaluate potential AI initiatives for their scope, overall viability, and alignment with their strategic goals.
- Transform promising ideas into well-defined use cases with executable implementation plans.
- Identify risks faced by the organization, like gaps in AI readiness.
- Define the possibilities of AI that drive ongoing value.
The result: a practical method for moving AI conversations beyond hype toward value-driven decision-making.
Themes from the Conference Floor
Across sessions and conversations, several themes emerged that reflect the pressure and opportunity facing public-sector information management teams:
1. AI Readiness Requires More Than Interest
State agencies are eager to leverage AI, but concerns remain around:
- Data quality and availability
- Governance and ethics
- Realistic use-case selection
- Evaluating realities within vendor promises
- Budget constraint barriers
- Who and when to engage across the organization (when to talk to IT, when to talk to legal, etc.
Without a grounded, strategic approach, AI efforts risk stalling before they begin.
Themes from the Conference Floor
Across sessions and conversations, several themes emerged that reflect the pressure and opportunity facing public-sector information management teams:
1. AI Readiness Requires More Than Interest
State agencies are eager to leverage AI, but concerns remain around:
- Data quality and availability
- Governance and ethics
- Realistic use-case selection
- Evaluating realities within vendor promises
- Budget constraint barriers
- Who and when to engage across the organization (when to talk to IT, when to talk to legal, etc.
Without a grounded, strategic approach, AI efforts risk stalling before they begin.
2. Unstructured Records Are a Growing Operational Barrier
Attendees shared the day-to-day challenges of capturing, organizing, securing, and preserving vast collections of digital records. Many are looking for sustainable ways to:
- Tame unstructured content
- Strengthen retention and disposal practices
- Reduce search and retrieval burden
- Support transparency and compliance requirements
2. Unstructured Records Are a Growing Operational Barrier
Attendees shared the day-to-day challenges of capturing, organizing, securing, and preserving vast collections of digital records. Many are looking for sustainable ways to:
- Tame unstructured content
- Strengthen retention and disposal practices
- Reduce search and retrieval burden
- Support transparency and compliance requirements
3. Accessibility Is Now a Non-Negotiable Requirement
With ADA Title II digital records accessibility deadlines approaching, ensuring that publicly accessible digital documents meet accessibility standards is a top priority. Agencies discussed the need for:
- Accessible PDF documents
- On-Demand remediation processes
- Guidelines for new document creation
3. Accessibility Is Now a Non-Negotiable Requirement
With ADA Title II digital records accessibility deadlines approaching, ensuring that publicly accessible digital documents meet accessibility standards is a top priority. Agencies discussed the need for:
- Accessible PDF documents
- On-Demand remediation processes
- Guidelines for new document creation
4. Responsible AI Is Essential in the Public Sector
Government teams emphasized the importance of responsible AI adoption, prioritizing:
- Ethics and bias mitigation
- Transparency around AI-enabled decisions
- Citizen trust and accountability
- Frameworks that prevent inadvertent risk
4. Responsible AI Is Essential in the Public Sector
Government teams emphasized the importance of responsible AI adoption, prioritizing:
- Ethics and bias mitigation
- Transparency around AI-enabled decisions
- Citizen trust and accountability
- Frameworks that prevent inadvertent risk
Case Study: The Austin Convention Center’s Journey to the Cloud
The Austin Convention Center needed a modern, user-friendly information ecosystem that eliminated VPN limitations, reduced fragmentation, and strengthened compliance with state and city records regulations.
Working with Access Sciences, together we:
- Replaced a confusing shared drive and VPN dependency with a centralized SharePoint environment
- Implemented M365 retention policies and sensitivity labels
- Conducted a full content audit to clean up legacy material
- Created a governed, searchable system that supports remote work, collaboration, and compliance
Case Study: The Austin Convention Center’s Journey to the Cloud
The Austin Convention Center needed a modern, user-friendly information ecosystem that eliminated VPN limitations, reduced fragmentation, and strengthened compliance with state and city records regulations.
Working with Access Sciences, together we:
- Replaced a confusing shared drive and VPN dependency with a centralized SharePoint environment
- Implemented M365 retention policies and sensitivity labels
- Conducted a full content audit to clean up legacy material
- Created a governed, searchable system that supports remote work, collaboration, and compliance
Stay Connected
Access Sciences supports public-sector organizations in strengthening governance, modernizing digital ecosystems, and preparing for responsible AI.
Stay informed with insights, resources, and upcoming events.
From Chaos, Clarity
Access Sciences helps you transform your chaotic, unstructured content into a powerful asset that enables your people and drives your objectives. When you organize and use your information to its full potential, you can get clarity, gain control, shed risk, and seize opportunities.
From Chaos, Clarity
Access Sciences helps you transform your chaotic, unstructured content into a powerful asset that enables your people and drives your objectives. When you organize and use your information to its full potential, you can get clarity, gain control, shed risk, and seize opportunities.